Privacy Policy | Reno Infomatics – IT Software Company Coimbatore
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Privacy Policy

Learn how Reno Infomatics Private Limited collects, protects, and handles your personal and business data across our ERP, POS, web design, mobile apps, and digital marketing services.

Last Updated: September 24, 2026

Reno Infomatics Private Limited ("Reno Infomatics," "we," "us," or "our") is a leading IT solutions company based in Coimbatore, India, offering Retail ERP software, Point of Sale (POS) systems, Bistrosuit restaurant management software, web design and development, mobile app development, e-commerce solutions, and digital marketing services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use any of our products and services.

By accessing this website or submitting your details through our enquiry forms, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following categories of information when you interact with our website, request product demonstrations, or utilize our IT services:

Personal Information

Full name, email address, phone number, company name, and business requirements submitted through our Contact Us, Request a Demo, or Enquiry Now forms.

Career Applications

Resume/CV, employment history, qualifications, and contact details submitted through our Careers page.

Technical Information

IP address, browser type, device specifications, operating system, pages visited, and time spent on our website, collected automatically via cookies and analytics tools.

Communication Data

Records of correspondence and customer service interactions when you contact us via email, phone, or our online inquiry form.

How We Use Your Information

Reno Infomatics uses the information collected for specific, transparent business purposes:

1Respond to enquiries about our Retail ERP, POS, Bistrosuit RMS, web development, and digital marketing services
2Schedule and deliver free product demos tailored to your business operations
3Process job applications for current employment opportunities at Reno Infomatics
4Improve our website functionality, layout, usability, and software user experience
5Send relevant updates about our products and services (only where you have explicitly opted in)
6Comply with applicable legal, fiscal, and regulatory obligations under Indian law

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to analyse web traffic, remember your user preferences, and continuously improve site performance and speed.

You can control or disable cookies at any time through your browser settings; however, please note that some interactive features of our website may not function properly if cookies are completely disabled.

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties under any circumstances.

We may share information strictly under the following limited conditions:

1. Trusted Service Providers

Third-party vendors supporting our website hosting, analytics, and email communication, bound by strict confidentiality obligations.

2. Legal & Regulatory Duties

Legal or regulatory authorities where required by applicable laws, court summons, or statutory obligations in India.

3. Authorized Business Partners

Business partners, only with your explicit prior consent (e.g., referrals for Reno Middle East operations).

Data Security

Reno Infomatics implements reasonable technical and organisational safeguards — including secure servers, access controls, and encrypted communication — to protect your personal data from unauthorised access, alteration, disclosure, or destruction.

While we continuously update our safety standards to safeguard your information, please note that no method of transmission over the internet or electronic storage is 100% secure.

Your Rights

Depending on applicable data protection laws, you may hold the following rights:

Data Access

Request access to the personal data we hold about you.

Data Correction

Request correction of inaccurate or incomplete data.

Data Erasure

Request deletion of your data subject to retention laws.

Withdraw Consent

Withdraw consent for marketing communications at any time.

To exercise these rights, please contact us at sales@renoinfomatics.com.

Children's Privacy

Our website and services are intended for business use and are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised "Last Updated" date.

Contact Us

For questions about this Privacy Policy or how your data is handled, please contact:

Reno Infomatics Private Limited16/3 VJ Business Center, GRG Layout, Trichy Road
Coimbatore – 641018, Tamil Nadu, India